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TERMS OF SERVICE

Erica Duran International, LLC

Effective Date: December 13, 2025

Last Updated: December 24, 2025

Please read these Terms of Service (“Terms”) carefully before using www.ericaduran.co (the “Site”) and any services, features, content, programs, communities, or applications offered by Erica Duran International, LLC (“EDI,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using any part of the Services, you agree to be bound by these Terms and all policies referenced here, including:

  • Our Privacy Policy

  • Our EU Data Processing Addendum (DPA), where applicable

If you do not agree to these Terms, do not use the Services.

1. Acceptance of Terms

By visiting the Site, creating an account, purchasing a program, joining a community, or otherwise using the Services, you:

  1. Confirm that you have read, understood, and agree to these Terms (including the Privacy Policy and, if applicable, the DPA); and

  2. Agree to comply with all applicable laws and regulations while using the Services.

We may update these Terms from time to time. When we do, we will update the “Last Updated” date above and may provide notice via the Site, email, or within our platforms. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility

You may use the Services only if:

  • You are at least 16 years old;

  • You have the legal capacity to enter into a binding contract; and

  • Your use of the Services complies with all applicable laws and regulations.

If you use the Services on behalf of another person, company, or entity, you represent and warrant that you have full authority to bind that person or entity to these Terms.

We reserve the right to refuse, restrict, or terminate access to the Services at our sole discretion.

3. Accounts & Registration

Some Services require you to create an account (“Account”).

You agree to:

  • Provide accurate, current, and complete information;

  • Maintain and update your information as needed;

  • Keep your login credentials confidential; and

  • Be responsible for all activity under your Account, whether authorized or not.

Notify us immediately at concierge@ericaduran.co if you suspect unauthorized access.

We may suspend or terminate Accounts that violate these Terms or appear compromised or fraudulent.

4. Privacy & Data Protection

Your use of the Services is subject to our Privacy Policy.

If you are subject to GDPR or similar laws and believe you are sharing Personal Data of others with us, review our EU Data Processing Addendum.

You are responsible for ensuring you have the necessary rights and consents to share any Personal Data.

5. Content & Intellectual Property

5.1 Definitions

Content includes all text, graphics, images, audio, video, software, templates, designs, frameworks, and materials provided through the Services.

User Content means any content you submit, upload, post, or share through the Services.

5.2 Our Content

Unless otherwise stated:

All Content provided by EDI is owned or licensed by us and protected by intellectual property laws.

Trademarks include (but are not limited to):

Erica Duran International, Paid For Your Presence®, Soulful AI™, and related branding.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use Content solely for your personal or internal business use as a client or member.

You may not copy, distribute, modify, or exploit Content for commercial purposes without prior written consent.

5.3 Your User Content & License to Us

You retain ownership of your User Content.

By submitting User Content, you grant EDI a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and display such content solely to operate, improve, and promote the Services — including anonymized testimonials or examples.

Identifiable use will only occur with your permission or where reasonably implied by participation (e.g., community posts).

You represent that you have the rights to share such content and that it does not violate any law or third-party rights.

6. Community & Conduct Rules

You agree not to engage in:

  • Harassment, abuse, or threats

  • Discrimination or hate speech

  • Sexually explicit or obscene content

  • Illegal activity or encouragement of harmful behavior

  • Spam or unsolicited promotions outside designated spaces

  • Misleading claims or false representations

  • Sharing confidential or private information without consent

  • Intellectual property violations

We may remove content or restrict access for violations.

7. Coaching, Education & No-Guarantee Disclaimer

Our Services are educational and strategic in nature.

We do not provide legal, tax, medical, financial, or mental health advice.

Results shared are illustrative only. No guarantees are made regarding income, outcomes, or success.

You are responsible for your decisions, actions, and results.

8. AI, Automation & Technology

Some Services may include AI-assisted or automated tools.

You acknowledge that:

  • AI outputs are not guarantees of results;

  • You are responsible for how you implement AI strategies;

  • You should not upload unauthorized or sensitive third-party data;

  • You are responsible for compliance with applicable laws and platform rules.

9. Travel Services Disclaimer

Where applicable, EDI may act as a travel advisor. Third-party suppliers are responsible for actual travel services.

We are not liable for acts, delays, or failures of third-party providers or events beyond our control.

Travel insurance is strongly recommended.

10. Third-Party Services

We may link to or integrate third-party platforms.

We are not responsible for their content, policies, or practices. Use is governed by their own terms.

11. Payments, Billing & Refunds

You agree to provide accurate billing information and authorize charges as disclosed at checkout.

11.1 No Refund Policy

All sales are final. No refunds.

Non-use or non-participation does not constitute grounds for a refund.

11.2 Payment Plans & Subscriptions

Payment plans are a convenience, not a subscription.

You agree to complete all payments. Failed payments may result in paused access until resolved.

12. Disclaimers

Services are provided “AS IS” and “AS AVAILABLE.”

We disclaim all warranties to the fullest extent permitted by law.

13. Limitation of Liability

Our total liability shall not exceed the greater of:

  • Fees paid in the three (3) months preceding the claim, or

  • $500 USD.

No liability for indirect or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless EDI from claims arising from your use of the Services, User Content, or violations of these Terms.

15. Arbitration & Class Action Waiver

PLEASE READ CAREFULLY.

Before initiating arbitration, you agree to contact us at concierge@ericaduran.co and allow thirty (30) days to attempt informal resolution.

Any dispute arising out of these Terms shall be resolved by binding, individual arbitration administered by JAMS under its Streamlined Arbitration Rules.

  • Arbitration may be conducted remotely or in Osceola County, Florida.

  • Each party is responsible for its own costs unless otherwise required by law.

  • No class actions or representative proceedings are permitted.

If this waiver is found unenforceable, the arbitration provision is void.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Florida.

Subject to arbitration, courts in Osceola County, Florida have exclusive jurisdiction.

17. Changes to Services or Terms

We may modify or discontinue Services at any time.

Continued use after changes constitutes acceptance.

18. Miscellaneous

These Terms constitute the entire agreement.

If any provision is unenforceable, the remainder remains in effect.

Headings are for convenience only.

19. Contact

Erica Duran International, LLC

1633 Future Way, Suite 106

Celebration, FL 34747

United States

📧 concierge@ericaduran.co